how do i oil my kitchenaid mixer

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Question: Hi! I just bought a 5 quart Pro KitchenAid mixer from someone today who never used it. We did test it, it works like a charm. She just didn't bake or anything and didn't have room for it anymore. We paid for it ($100, weeeee!) and put it on its side on the way home which was obviously a mistake. Something that looks very much like oil came out from the motor area. I'm not going to try to run it at all until I figure out exactly what to do. Can we put more oil in the motor ourselves? Has this happened to anyone else? I'm pretty sure I should call the repair line for it, but I thought I'd check here first. Thanks!

Answer: The "oil" you see is actually the grease they use to "pack" the motor head, and it has liquified. The grease protects the motor head from all the friction caused during use. This oil liquifying is usually caused by the motor being stressed. This happened to us twice with our KA mixer. We got it from someone who claimed she "never used it", but she must have at one point, for the grease doesn't liquefy on it's own...LOL. Not meaning to make light of the situation, but all is not lost. You can bring it to a KA repair center and they can re-pack the grease for you. The last time we had it done, it cost us around $45.00. It actually lasted for quite a while before we had to do it again...but the last time was my fault. We have the "Classic" model, which doesn't have the higher horsepower, so the motor becomes strained easily. You still got a nice deal, though...and once you have it repaired, it should be as good as new.

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